Course Policies

1. Eligibility & Enrollment

  • Enrollment is limited to 200 total participants.
  • This program is exclusively for Accelerator Members.
  • Priority enrollment is given to Accelerator Members based in Scottsdale.
  • Seat allocation aligns with Intensive Ticket levels:
    • Starter: Not eligible
    • Grow: 1 seat per company
    • Scaling: 2 seats per company
    • Enterprise: 3 seats per company
    • Legacy: 5 seats per company
  • Each seat must be assigned to a named individual at the time of registration.

2. Commitment to Full Participation

  • Participants are expected to attend all sessions.
  • This is not a rotating attendance program — the curriculum builds sequentially.
  • We expect the same cohort of participants to engage throughout the entire year to preserve continuity, learning depth, and group trust.

3. Individual Attendance Policy

  • Each registration is valid for one individual only.
  • Group viewing (e.g., conference room participation, shared screens, or multiple attendees per login) is not permitted.
  • 1 seat = 1 person, no exceptions.

4. Session Delivery & Communication

  • Zoom invitations will be sent and managed by The Optimism Company.
  • All sessions will be hosted and moderated by The Optimism Company.
  • LeanScaper program contact: Meg Swab – [email protected]

5. Absence & Playback Policy

  • Participants may have up to two (2) excused absences.
  • Excused absences must be communicated in writing at least 24 hours in advance to [email protected].
  • For excused absences, session replays will be available for up to 7 days following the session.

6. Attendance Enforcement

  • Unexcused absences, or exceeding two excused absences, may result in removal from the program.
  • If removed, the participant’s seat may be reassigned to someone on the waitlist.
  • Attendance is monitored to protect cohort integrity and learning outcomes.

7. Seat Transfer Policy

  • Seats may not be transferred to another individual without prior written approval from LeanScaper.
  • Any approved transfer must be for the remainder of the program (no session-by-session swaps).

8. Recording & Content Use

  • Session recordings, materials, and discussions are for registered participants only.
  • Content may not be shared, distributed, or repurposed outside your organization without written permission.

9. Professional Conduct

  • Participants are expected to engage respectfully and professionally.
  • LeanScaper and The Optimism Company reserve the right to remove any participant whose behavior disrupts the learning environment.